Maybe your staff don’t come out and say “It’s not my job”. But after settling into their role, some will be reluctant to ever move too far out of their comfort zone.
Perhaps they’re naturally insecure and defensive. Maybe the scope of their job has expanded beyond what they feel capable of dealing with. Whatever the reason, skills gaps will develop.
You expect your staff to work hand in glove… Continue reading →
Since my kids started school ten years ago, I’ve had to endure the tortuous process of buying the school uniform from the local shop.
They were the only place you could buy the uniform from. And their prices reflected this. What a great business if you owned it!
No need to worry about customer service – and they didn’t. No need to worry if you run short of stock, after… Continue reading →
I was comparing my client’s business to a football team the other week.
I’d just been through a DISC personality profiling team day which shows your mix of red (directness), yellow (ideas), green (teamwork) & blue (analysis). I’m a strong equal mix of red & blue, the former useful for running a business, the latter from years of working in finance.
Don’t suppose too many people will shed tears at the demise of car salesmen. They haven’t created the best of reputations. But the internet has really dealt them one body blow after another.
Firstly, buying cars from online companies with few overheads has seriously undercut the retail car showroom. Their only comeback is whether it’s safe in making large internet purchases, but as people get used to the internet, this… Continue reading →
A recent report commissioned by Bibby Financial Services and reported in Bdaily has shown that 71% of Yorkshire’s smaller businesses are forecasting growth over the next 3 months.
Many firms have been trading cautiously but since late last year there’s been a strong wave of confidence envelop the country.
There has been a strong rise in recruitment with a quarter having already taken on more staff and half saying they… Continue reading →
Volumes increase and there are not enough hours in the day to do it. Day after day. Sounds like you need to get out of your rut.
Perhaps time to take a step back. Maybe you’re working in the business too much rather than on the business?
Once you’ve recognised the need to take action to get out of your rut, the next question is how to resolve it?
If you’re not generating as many leads or opportunities as you’d like, it may be worth considering help of a different kind.
A graduate could help your Sales Director by approaching their problems from a different angle. Perhaps they help to focus on customer analysis.
Maybe your company isn’t up to date with technology; using a single business system where all staff use the same data which can be drilled… Continue reading →
Forecasts are overrated. To do an accurate one takes a lot of time. You surely have enough knowledge of the business to adopt the “that’ll do” principle and knock it up in… Continue reading →
Forget the grades. It’s a formulaic approach recruiters take with large companies. Surely for your small company you should find a graduate fitting your culture?
Smaller owner managed businesses have a unique culture. This is heavily influenced by you, the owner. It is an extension of the way you like to work, your skills & experience and your interests.
Your staff have moulded they way they operate to fit within… Continue reading →
Small businesses are quick on their feet and can make decisions small and regular. It’s a big advantage you hold over larger organisations who have long drawn out decision making processes.
What may take them weeks to act on, can be done immediately by a smaller company.
Taking big decisions adds risk, slows down activity and reduces flexibility. Save it until you’re larger.
This may sound like I’m a bit… Continue reading →